Why Peerwith is unique

Our proposition

• Why should I choose Peerwith for my academic work?
• What do you mean with Peerwith being transparent?
• How can you help me as an expert offering my services?
• I was using Brill Author Services but ended up at the Peerwith platform

Rules of the Peerwith platform

• How it works
• Do's and Don'ts
• Why rate?
• Rules against unethical requests

Safety, security & guarantees

FAQ

• How safe is Peerwith?
• How safe is my payment?
• How about my privacy as a client?
• What guarantees does Peerwith offer?
• How can I check the trustworthiness of the expert?
• What can I do if I am not satisfied with the work an expert has delivered?

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Tips

• Setting up a safe account

Registration and profile

FAQ

• How do I sign up if I don’t have a Google or Mendeley account?
• How can I use my existing company, institutional or private email address?
• How can I change my profile?
• I am unable to save my profile, what can I do?
• How can I upload my profile photo?
• I have to complete my profile, what does that mean?

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Editing services

FAQ

• What is language editing?
• What language editing style may I expect?
• What is scientific editing? Why is it different from language editing?
• What (scientific) editing style may I expect?

Guidelines

• Instructions for requesting language editing
• Instructions for requesting scientific editing

Requesting a service

FAQ

• What is the difference between language & scientific editing?
• What is the advantage of working through Peerwith?
• Why do I need to join a conversation?
• How soon can I expect a quote from a service provider?
• Which elements should I consider when requesting a service?

Tips for best results

• Tips for the conversation
• How to get good quotes

Offering your services

FAQ

• My profile is now visible, what does that mean?
• How do Peerwith users see my profile?
• I don’t see my profile on the Peerwith website, why not?
• Why is personal contact important in joining a conversation?
• How can I see the message history between me and a client?

Tips for best results

• Tips for working in editing services
• Notifications for new requests
• Tips to enlarge your chance of successful transaction with a new service request
• Tip: Make sure you have completed your profile

Quotation

FAQ

• Why doesn't Peerwith provide a price list?
• How can I assess what a reasonable price is?
• What things should I consider when offering a quote?
• Can other users see my quote?
• How to deal with VAT

Tips

• Tips for quoting in editing services

Fee and conditions

FAQ

• Do I receive a certificate?
• How much is the service fee?
• Why is there a minimum fee?
• Why do you charge a fee and who do you charge it to?
• Is there a written contract between the service provider and Peerwith or the client?

Role of Peerwith

• What are the terms of service?
• Escalation procedure

Client payment

FAQ

• I need an invoice, who can I ask for it?
• When do I pay for the service I have requested?
• Who do I pay to?
• How can I make a payment?
• You offer only Paypal, but I don't have that, what now?
• You offer only Paypal, but it is not supported here, what now?

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Institutional payment

FAQ

• I need my institutions to pay, how to solve?
• I need an invoice to declare the costs?
• I have an invoice, but it is not good enough, what now?
• My institution does not want to pay online, what now?
• Our institution works with purchase orders, what now?

Peerwith payment to experts

FAQ

• When do I get paid?
• As an expert, how do I receive payment?
• I do not have Paypal, what now?
• Why do you send me an invoice?
• Why do I pay VAT?

Technical issues

FAQ

• Why do I see the website in a different format?