FAQ

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• I can't post a request, why?
• Why can't I see my requests on the dashboard?
• What is my Dashboard?
• What do the different statuses mean in my Dashboard?
• How do I sign up if I don’t have a Google, LinkedIn, ORCID or Mendeley account?
• Why are there (only) 4 log-in options?
• How can I use my existing company, institutional or private email address?
• How can I change my profile?
• I am unable to save my profile, what can I do?
• How can I upload my profile photo?
• I have to complete my profile, what does that mean?